How do I Order my Keepsake?
I have tried to make the ordering process for your keepsake as easy and seamless as possible. First, decide on which keepsake you would like to have made by browsing through my categories.
For Memory Quilts and Blankets
Choose the size Memory Quilt or Memory Blanket you would like.
Select the colour/pattern you would like to have on the back of your quilt or blanket from the drop down boxes.
Decide on the personalisation you would like on your keepsake and pop it in the in the box supplied.
If there are two boxes provided on your selected keepsake, the first is for your Free message, the second is for an extra message. To add an extra short quote or message, add this to the second box provided (there is an extra charge of £10 for this service).
To add one high quality photograph, upload this in the third box provided (there is an extra charge of £5 for this service).
Select whether you would like to pay in full or via my interest free payment plan (see below for more information on payment plan).
Add your quilt or blanket to your cart.
Proceed to checkout (payments via Paypal, but don't worry if you don't have a paypal account, you can pay via credit/debit card via paypal)
If you wish to add more personal messages or photographs to your quilt or blanket, there are separate listings for these. Just add these to your cart and fill in the required details before final payment.
For Memory Animals
Choose the Memory Animal you would like.
Add the personalisation you require (there is an extra charge of £8 for this).
Select to pay in full or via my interest free payment plan.
Add your Memory Animal to your shopping cart.
Proceed to checkout (payments via Paypal)
On most of the animals, you may be able to add a second personalisation to the second foot. This is available to add as an extra listing.
What happens next?
Once I receive your order and payment, I will confirm details via email (usually the email connected to your Paypal account). Please check personalisations carefully, as mistakes cannot be rectified after your keepsake is made. You will be given an address to send your clothing to (please note, clothing cannot be sent and work will not commence on items paid for via payment plan until at least 50% payment is made).
A second email will be sent to you to let you know that your clothing has arrived safely and give you an estimated date of when work will begin on your keepsake. This is an estimation only. I am usually booked up for a couple of months, so please look at my turnaround times here to give you an idea when your keepsake may be started. Keepsakes are started in order of payments received* and can take between 3 - 6 weeks to complete, depending on size. If you have a particular date you would like your keepsake made by, please contact me here to see if this can be done. I will always do my best to help if I can.
Can I Spread the Cost of my Keepsake?
I offer an interest free payment plan for all of my Memory Quilts, Blankets and Animals. Once you have chosen your keepsake, just select the payment plan option and pay your first installment via Paypal. A monthly invoice will then be sent to you to request further payments until your payment plan is completed.Once 50% of the payment has been received, you will receive an email giving details of where to send your fabrics. The process will then continue as explained above. Please be aware, no work will be started on your keepsake until at least 50% payment has been received.
*Please note: The next available time slot for work to commence is only allocated once order is confirmed and a payment is received. I operated on a first come, first served basis and slots can fill up very quickly at busy times such as the run up to Christmas.